Welcome Home

All residents are required to maintain active renters insurance throughout their lease term. To avoid the monthly insurance compliance charge, simply upload proof of your renters insurance policy through your AppFolio Resident Portal. Be sure your policy meets the coverage requirement of a $100,000 personal liability coverage minimum and includes the policy number, dates of coverage, address insured and occupants insured. Please be sure to also list Spaulding Group as an additional interest with the address 1712 US 51-138 Suite 200 Stoughton, Wisconsin 53589.

We understand that life happens! Lease changes such as early termination, lease assumptions, transfers, or lease breaks must be reviewed and approved by management. The terms, fees, and availability of these options depend on your lease agreement and current account status. To explore your options, please reach out to us in the office so our team can review your specific situation and outline the next steps.

All notices to vacate must be submitted in writing. The easiest way to provide notice is through your AppFolio Resident Portal, where you can submit your intent to vacate electronically.

Maintenance requests should be submitted through your AppFolio Resident Portal. This allows our team to track the issue, assign a technician, and keep you updated on progress. Please provide as much detail as possible and upload photos when available.

You can view your full account ledger anytime through your AppFolio Resident Portal. The ledger will show rent charges, utility bill-backs, fees, payments, and credits. If you have questions about specific charges, please reach out to us in the office!

Rent payments can be made securely through your AppFolio Resident Portal. You may set up one-time payments or recurring auto-pay using a bank account or approved payment method. We encourage residents to enroll in auto-pay to avoid late fees and ensure timely payment each month.

Pay online using the E-Check method (by entering your routing/checking number from your bank) for free! Credit cards and debit cards will incur a third-party processing fee. Cash is not accepted.

As your lease expiration approaches, you will receive communication from our team outlining your renewal options. Depending on availability and company policy, you may have the option to renew for another fixed term or transition to a month-to-month agreement. Renewal terms and rates will be provided in writing prior to your lease end date.

If you experience a maintenance emergency, please call the emergency maintenance number provided in your lease in your Welcome Packet or listed in your Resident Portal. For life-threatening emergencies, always call 911 first. Non-emergency issues should be submitted through the Resident Portal as a maintenance request to be reviewed and addressed during normal business hours.

We keep our screening process simple and consistent for everyone! Applicants must show verifiable gross monthly income of at least 2.5x the monthly rent. We review credit history to look at payment patterns, outstanding balances, and overall financial responsibility. We may also contact previous landlords to confirm positive rental history, including late payments, lease violations, property damage, evictions or unpaid rental balances. A criminal background screening is completed in compliance with local, state, and federal Fair Housing laws. Certain findings may impact eligibility depending on severity and recency. Our goal is to make the process fair, transparent, and straightforward for all applicants!

We know pets are family and many of our communities welcome them! We allow up to two pets per household, limited to dogs and cats, with a maximum weight of 100 pounds per pet. Pet rent starts at $75 per month, per pet, and aquariums are permitted up to 8 gallons.

Certain breeds are restricted, including Pit Bulls, Rottweilers, Presa Canarios, Wolf-dog hybrids, all Mastiff breeds, and American Staffordshire Terriers, including mixes of these breeds. Some properties may have additional county-based restrictions. If you’re unsure about your pet, just reach out. We’re happy to help clarify!

Security deposits start at $500. In some cases involving a conditional approval, a higher deposit may be required. Within 21 days of your move-out date, your deposit will be returned, less any lawful deductions or outstanding balances. Refunds are issued either by check mailed to your forwarding address or via ACH payment.

Scheduling a tour is easy! Simply submit an inquiry through the property listing on our website or call the number listed on the property page you’re interested in renting. Once we receive your request, a leasing team member will follow up to confirm availability and get your showing scheduled.

All applications are completed online through our website. To apply, visit the property page for the apartment you’re interested in and click the “Apply Now” button. All occupants 18+ must complete an application and provide a valid government-issued photo ID and proof of income. A $25 application fee per adult applicant applies at the time of submission.